FAQs

UV Clean Frequently Asked Questions

  • How does UV CLEAN work?

    UV CLEAN reduces bacteria and viruses using powerful UV-C LED light. UV-C, a short wavelength light invisible to the human eye, reduces these germs by disrupting their DNA so they can’t function or reproduce. The UV-C sanitizer maximizes sanitization effectiveness between light dispersion angle and UV-C intensity to ensure optimal ultraviolet light exposure across both sides of your device. View our UV efficacy results here.

  • How long does it take to sanitize my phone/keys?

    Just 1 minute! Run your phone or other personal items through one 30-second cycle in the UV CLEAN Phone Sanitizer, flip your item over, and repeat. Run your phone or other personal items through one 1-minute cycle in the UV CLEAN Portable Sanitizer Bag to sanitize them up to 10x faster than leading competitors!

  • What can I sanitize in my UV CLEAN?

    Anything that fits inside your UV CLEAN can be sanitized. In addition to most smartphones, the UV CLEAN Portable Sanitizer Bag is designed to sanitize other items, like keys, jewelry, eyeglasses, TV remotes, and earbuds, to name a few. Use the interchangeable phone or platform clips to ensure proper positioning as only areas exposed to UV-C light will be sanitized; items touching or overlapping may not receive optimal UV-C light exposure.

  • Is UV CLEAN safe for my phone?

    Yes, UV CLEAN uses UV-C LED light, not water or chemicals. UV-C LED light reduces bacteria and viruses and will not damage your phone. Safety features ensure no UV-C LED light can escape, and anything placed inside the sanitizer is not harmed. Do not try to circumvent the safety features.*

    *Do not try to circumvent the safety features. Do not place any live objects in the device.

  • Can I run multiple consecutive sanitizing cycles on my phone?

    Yes! Though the first cycle will have sanitized your device, there is no harm to your device to run another cycle if you wish.

  • How many cycles can I get on a full charge?

    A full charge will give you 70 sanitizing cycles on your UV CLEAN Phone Sanitizer and 18 with the UV CLEAN Portable Sanitizer Bag, all while you’re on the go!

More questions about HoMedics UV Clean Products? Get in touch!

Please contact a Consumer Relations Representative at 1-800-466-3342,
or send an email to cservice@homedics.com

Medical Disclaimer: This content is provided for informational purposes only and not intended to be a substitute for professional medical advice, diagnosis or treatment.